Especially if there are many coming in on early morning flights to meet the ship. I will let you know when I get back. A cruise line we often use from the UK does not start embarkation until after two and the first meal they serve is afternoon tea. I've actually only been on 3 MSC cruises but MSC have a really cool program where you can 'match' a loyalty status from another line. Do you have an upcoming confirmed cruise with MSC? When boarding commences it is by group with Yacht Club and special assistance guests followed by Aurea/Diamond then by group number. The Hotel Service charge does not apply to children under 2 years of age old at the time of the cruise departure date. We get off in Southampton on 1st. Any piece of luggage exceeding the allowance will not be accepted at Check-In. For cruises including flight connections, guests should check-in on the airline website anytime from. EU ID Card is not accepted, even in case willing to remain on board during the call in the UK. Guests without proper traveling documentation will be denied boarding. Check out the MSC Cruises website to learn more about the MSC Yacht Club. Other technology includes Zoe, a virtual personal cruise assistant to answer any questions, check the bill and reserve restaurants in seven different languages. On request, the butler will also unpack guests suitcases. Started June 21, 2021, By Many thanks and we look forward to welcoming you onboard very soon. In some cases, however, closer examination may be necessary and replies may take a little longer. Booking by travel agent: the documentation should be sent directly to your travel agent, Booking through our website: the documentation should be sent to the following address: mscdirect@msccruises.co.uk. MSC Cruises has obtained a certification from Bureau Veritas for the preparation and serving of gluten-free meals worldwide (food code: < 20 ppm*) in the main restaurants of MSC Seaside, MSC Seaview, MSC Meraviglia, MSC Preziosa, MSC Divina, MSC Splendida, MSC Fantasia, MSC Magnifica, MSC Poesia, MSC Orchestra and MSC Musica. Premium Extra Package: $69 / 56 per day. You come to us with proof and we make you a top-tier member with our loyalty scheme despite the fact you've never cruise with us before. We therefore ask that guests inform us of any needs they have when they make their booking, or at the latest two working days before departure. Recommended Posts. - You must use the same identity documents that you will use on embarkation day. I do really appreciate all these replies. (We're boarding the Fantasia in Kiel.). Planning to sail with us soon? With priority boarding, you'll have access to a dedicated security and check-in lane, which saves you from waiting in the usual lines. We feel we may as well wait there than in a hotel. Posted March 6, 2019. gatlinburg. I'm hoping they will allow us to board early, as we have to check out of our hotel by 12. If necessary, children or young people with special needs may be placed in a lower age group (with the prior consent of the parents), or may participate in specific activities, with their parents if necessary. Such change needs to be performed up to 1 month before departure, for a new cruise to sail within 3 months from the original departure. We are staying in Hamburg the night before so have planned to be at the port by around 11:00am. (Southbound), MSC Grand Voyages from South America, (Northbound), MSC Grand Voyages to South America 1 - 10 of 8,704 MSC Cruise Reviews. Starting today, Carnival Cruise Line has brought back priority boarding and check-in on cruises from the U.S. and Europe for Diamond and Platinum VIFP cruisers. Travel restrictions for each destination country may vary according to a Guest's citizenship. By later this year, it'll have three ships sailing out of U.S. ports, with that number jumping to four ships by the summer of 2023. Discounted drink package option available at the time of booking New in 2021, MSC Seashore joins her Seaside class sister-ships in offering an exciting cruise experience to travellers of all ages. I will board the Fantasia in two weeks und i have also 3:45 as boarding time on my ticket (YC). Visit our website for more boarding tips. Have you thought of arriving at the port hands-free? They will be checked at the cruise terminal and during boarding. Normal boarding does start around 10:30, that is correct. Make sure to carry your vital medicaments always with you during the whole cruise, for your own health and safety. Is MSC Cruises able to provide assistance and entertainment for children with disabilities? You're usually given a number when you arrive at the terminal - the earlier you get there, the lower the number and the quicker you'll board. September 30, 2022 , Cruise Industry. IMPORTANT INFORMATION FOR CRUISES CALLING IN THE UK. They gave us a 3:45 boarding time with a 6:00 departure. As it expands its fleet at a rapid pace, MSC Cruises is massively building its footprint in North America in an effort to woo more Americans. Your cruise experience is at the centre of everything we do. Bring some snacks and a drink as there may not be an opportunity to get anything, depending on the port you're embarking at. 00961 1 583 620. Guests with existing bookings made before December 12th 2022, will not be impacted by this change regardless if the Hotel Service Charges are prepaid or collectable on board at the time of the departure You will be required to show your embarkation form before boarding. So looks like it may be better to get a taxi straight from our hotel (the Crowne Plaza). Your personal scooter should be able to fit in a standard cabin with a limited entry doorway (58 cm on MSC Divina and MSC Armonia, 68 cm on MSC Lirica, MSC Sinfonia and MSC Opera, 62 cm on the others). How will MSC Club members relate to the 'Experiences'? The MSC Aurea Experience enables cruisers to go to the front of the line and board before other waiting passengers. Grand Voyages from Caribbean (Northbound). Easy Onboard may be the solution for you. MSC Cruise Reviews Overview Reviews Deals Cruiser Rating 3.4 Average 8713 reviews Filters Cruise Line Ship Destination Show more filters 1 - 10 of 8,714 MSC Cruise Reviews Beautiful ship- TERRIBLE service Review for MSC Meraviglia to Bahamas yakmama 6-10 Cruises Age 30s Read More Sail Date: January 2023 Cabin Type: Balcony Aurea Helpful Oh dear I have obviously posted this question twice on different threads. Buffets and the main dining rooms provide meals all day long, including breakfast, lunch, dinner and snacks. We were stymied only once in Miami when they would not open the doors until 12 noon and we had to stand outside for 1 1/2 hrs. A great perk to visiting Ocean Cay is that many of the cruises stay late, even over night, providing guests with the opportunity to stargaze and experience the island from a different perspective. Our allocated time is 14.05 for embarkation and ship departs at 19.00. We are on the same ship and same port, so will be useful to know your experiences. 6. priority disembarkation and boarding on shore excursions days; free premium alcohol and Wi-Fi packages; a bathrobe and slippers; complimentary access to the Aurea Spa thermal suite; 24-hour . To fully protect you from the above risks, MSC offers a COVID Protection Plan - an insurance policy specifically designed for these COVID-19 risks -that can be added to the cruise whilst making the booking. Our priority is the health and safety of our guests and crew. Check-In closes 2 hours before the ship departure time. What does the MSC Aurea experience include? Europe: EC Regulation 1889/2005 states that:Any natural person entering or leaving the Community and carrying cash of a value of Euro 10,000 or more shall declare that sum to the competent authorities of the Member state through which he is entering or leaving the Community in accordance with this Regulation. Mon-Fri 9am - 7pm EST Sat-Sun 9am - 6pm EST. MSC Cruises should be informed of all special needs via the Special Needs Form, which is available online and at all accredited travel agencies. A special key will indicate the level of difficulty for each individual excursion and whether passengers with reduced mobility can take part. To secure the best rates,visit the dedicated websiteor contact bagexpress's contact centre at+39 08119706711. I was largely wondering if there is a strict boarding order, regarding deck or perhaps loyalty club level, but sounds like that may not be an issue. Thank you for visiting our site and we look forward to seeing you on board soon! Well equipped gym with panoramic view The equipment and machines used for haemodialysis treatment are carried on board certain cruises only. No refunds will be given to individuals who fail to bring proper documentation. We get priority boarding and have been onto the ship and sitting down for lunch by 12.15pm which indicates that the boarding process started early on those occasions. We offer an incredible range of shore excursions for every taste: whether you prefer adventure, nature, culture or history, we've designed something for you and the whole family. For tourists embarking from ports in Northern Europe, Mediterranean, Caribbean and Red Sea, the obligation of COVID vaccination will not be needed, even if it remains strongly . If you have no insurance in place, please note that you might be exposed to additional costs MSC Cruises ; Boarding time in Southampton Boarding time in Southampton. The Aurea experience is MSC Cruises' top package. Alternatively, you may travel with another insurance policy covering the above risks. In order to ensure a smooth embarkation experience, it is extremely important that you always arrive at the port with your e-ticket, including the embarkation form with complete and accurate personal data. 5. They shall be confiscated and can be taken off the ship to be used while in port. The cruise is not until the beginning of Sept, so will be a while before we get our tickets, but sounds like we can just make our way to the port after we check out of our hotel, which is what we wanted to know. On board our ships you'll enjoy of our endless entertainment options and relax on our pools and restaurants with total peace of mind. Worth Reading: MSC . Yes, provided that he/she is fully independent. Modern ships and elegant cabins If we are notified after this deadline we will do everything in our power to provide the services requested, but this may not be possible at such short notice. Yes, you can. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Share More sharing options. She also teaches business studies at a university, with a focus on strategy. MSC for Me (where available) What is the deadline for notifying MSC Cruises of my special needs? that could not be covered by the Company. For a better experience and to continue your booking with MSC, please update your browser by downloading the latest version below. Food and beverages Cabin # 14044 is a Category B3 - Aurea Balcony Stateroom on Deck 14. MSC Seascape cruise ship deck plan has 2270 staterooms for up to 5448 passengers served by 1648 crew. Make Sure Your Voice Is Heard! For cruises including flight connections, please follow any instructions given by the airline. Stateroom Size varies from 183-420 sq ft. Aurea Experience includes: Priority boarding. MSC Divina Cabin # 13004 Category B3 - Aurea Balcony Stateroom. Who will handle my request and how will it be treated? If you have booked your cruise directly with MSC Cruises, please print your e-tickets before embarkation, otherwise please refer to your Travel Agent to get a copy. Discounted drink package option available at the time of booking MSC will assign you a one hour boarding window; I cannot say how that hour is determined (unless you are in Yacht Club). In order to issue the e-tickets, the following personal information is required for all passengers included in the booking: First Name, Last Name, Date of Birth, Place of Birth, Gender, Nationality, Passport or National ID Card Number, Passport place and date of issue, Passport or National ID Card expiry date, and Emergency Contact Information (First name, Last name, Telephone Number of a relative or friend not traveling with you, that we may need to reach Before arriving at the port, you should ensure that you have all personal travel documents required, and that all personal information shown on your embarkation form is correct. Marketed for those cruisers who want good value and a pleasant stay. Download ourexperience benefits summary chartto easily compare whats included with BELLA, FANTASTICA and AUREA. Bari, Italy. Yes. We are new to MSC and will be in a Fantastica Balcony on deck 9. For cruises including flight connections, you should check-in on the airline website anytime from 23 hours before departure or at the airline Check-In desk at least two hours before the flight departure time. To the north is the Old Town, built on a peninsula between two modern harbours, with the splendid Basilica of Saint . 3. Thank you this is a very useful reply. At MSC the Club is actually not that good. Thanks There are six different shows every week at the theatre, as well as the MSC Factor talent contest. 24-hour room service (delivery for a fee) Varied programme of Broadway-style theatre shows Our apologies for any inconvenience caused. MSC gives you the chance to book yourluggage delivery servicefrom your home to your cabin and viceversa thanks to the MSC guest dedicated partnership with Bagexpress. Please check with your travel agent, government agency, Embassy or Consulate to ensure that you have all the proper documentation to board the ship and enter each of the countries on your cruise. Please enter your booking details below, access the web check-in and locate the health questionnaire section as well as the passage contract. Properly trained and certified guide dogs are always allowed on board, provided they are in good health and have all the documents required for entering the foreign countries visited during the cruise. That was not our experience, but if that should happen, there's always the buffet. Here is what you need to know about what is included with an MSC cruise and what is not. If travelling to your departure port by air, please check the size and weight limitations on your luggage at the time of booking. How much sooner does Priority boarding start than main boarding on MSC? 1. All personal data provided by guests will be treated in a manner that fully conforms to our privacy policy. Guests are personally responsible (with the aid of their carer if applicable) for the custody, feeding and general care of the animal. They will give you the particular number being issued at the time of your arrival, regardless of what boarding time your tickets indicate. Planning to sail with us soon? Do you know that your browser is out of date? You are required take part in the obligatory safety drill. Embark. 2023 MSC Cruises S.A. All rights reserved. Aurea priority boarding at Port Canaveral for Meraviglia.. By PTC DAWG, 6 hours ago in MSC Cruises. We did not carry much on so we did not use it but I could see how that would be really handy for a lot of people. Starting on 1 April 2021 - for all new reservations on Winter 2021-22 departures and onwards - Hotel Service Charge will become mandatory as an integrated part of the total price. The accessible cabins are larger and offer more space for movement than regular cabins, and come with extra facilities and equipment to meet special needs. Have a great time, and please report back! At Genoa Airport, a comfortable MSC Lounge and MSC Terrace are available exclusively for our Guests, on days when our ships are operating from the port of Genoa. Basketball, volleyball, tennis, squash and soccer, Discounted drink packages at the time of booking, Opportunity to select cabin and superior locations, Complimentary picture at Mediterranean night, Opportunity to select cabin and its location, Discounted drink package at the time of booking, 20% off specialty dining package (prepaid), Excursions in ports (except beach in Ocean Cay), Beverage packages MSC has five different types of drink packages to choose from, Dining packages for specialty restaurants, Spa and wellness a variety of spa and wellness treatments, beauty salon and barbershop. Otherwise, he/she must travel with a carer who can provide the necessary assistance. 1 free cruise change*, COMFORT Guests intending to exceed these limits are invited to contact MSC Cruises directly or via their travel agents at the time of booking for information on how to ship luggage in excess of the free luggage allowance separately via freight or cargo, at an additional charge. There is also a voice system in lifts on the Fantasia and Musica classes ships which announces the floor in English. If possible, they should be carried in hand luggage. The Yacht Club here takes up the front part of the ship on three. Guests are advised to consult their National Health Service prior to the cruise for information regarding recommended vaccinations. Certain groups of guests get priority boarding on Princess cruises. Yes, provided you do not reach or exceed the twenty-fourth week of pregnancy during the trip. Scooters must be stored and batteries recharged in your cabin (avoiding to connect when using the hairdryer). We're just a month behind you! Join before the cruise and earn 100 bonus points. Also anyone ever have room 12081 and can you tell me about it and the views ? MSC Seashore. 6-10 Cruises Age 30s. Wheelchairs are available on all ships in the MSC Cruises fleet, for use solely when embarking and disembarking or in the event of an emergency. Firearms will not be accepted on board and immediate disembarkation will be required. Entertainment onboard includes live music, shows, games, and classes. Modern ships and elegant cabins Once we been on ship by 11am once by 2 pm :rolleyes: and we always in port by 10 am . 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